Influencing techniques – how to get agreement

The training covers how to influence others in a positive manner. Strategies for handling different situations will be reviewed and role played. Creating rapport and showing empathy as well as managing difficult situations and mediating conflict are covered.

The overall aims of the course

The aim of this course is for trainees to discover how they can influence others for the best outcomes for your and your organisation. This is crucial in situations where staff do not hold seniority or others or where the long-term relationship is important.

Course content

The principles and details of the influencing model.

  • Clarify goals and priorities – build a picture of needs
  • Diagnose the other’s world
  • Identify relevant “currencies” what matters to them
  • Deal with relationships – understand what
  • Influence through give and take – the negotiation conversation
Course format – what’s going to happen

The training includes a trainer led briefing and discussion in plenary of the principles and practices of giving feedback. Participants will practise planning and giving feedback in small groups before reporting back to the group. The trainer will take notes on the small group work and provide advice and recommendations.

Format – In-person and online

In-person: We bring people together in groups at your office or training centre in line with social distancing rules.
Webinars and online coaching: We run webinars for groups and online follow up coaching for individuals.
Online learning: We provide learners with online reading materials, tasks and cheat sheets.

Follow up training

We can tailor a programme to include Presentation Skills or Media Training. Our clients often ask for follow up training in Advanced Writing skills so that staff are well practised in developing both spoken and written messages.

For more details and a quote please contact us

Tel: +32 (0)473 39 18 90 or at